Stuff crazy candle people ask us:
Eehrm, When will my credit card be charged?
Credit cards are charged at the time the order is placed.
So, Do you ship oversees and to P.O. boxes?
While we can ship packages to P.O. Boxes located within the United States, at this time we do not offer oversees shipping.
OMG, Do you have customer service?
Of course! Our friendly and knowledgeable customer service rep/owner/designer and chandler is available to answer your questions at firstname.lastname@example.org
I'm a hoarder. How long can my candle sit before using it?
Since our candles are made with soy wax, they will not go stale and will get better with time. After about a month of curing, the candle will reach its peak and stays there. So, even after 6 months, your candle will be fine.
Cool! I think I'm ready to order. Do you have gift notes?
Of course! We can fill it out for you if you specify at checkout. If the order is going straight to the person you're gifting, we will be sure to leave the sales receipt out.
I needed my order like yesterday. How long will it take for my order to arrive?
Orders ship within 2-4 business days and usually take 1-3 days to arrive via USPS depending on your ship to address. During the busy holiday season, please allow 4-7 business days for your order to ship.
Bruh, How can I track my order?
You will receive an email with tracking information once your order has shipped.